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Frequently Asked Questions

Care Guide Jewelry Care

Every 2–4 weeks — light cleaning at home with warm water, mild soap, and a soft cloth for pieces worn daily. Every 3–6 months — a more thorough cleaning for rings, bracelets, and pieces exposed to lotions, perfumes, or sweat. Once or twice a year — professional cleaning and inspection by a jeweler, particularly for pieces with diamonds or gemstones.

No, it's recommended to remove your jewelry. Chlorine and saltwater can damage the metal over time.

Use a travel jewelry case with separate compartments to keep each piece safe and avoid tangling or scratching. Ensure your jewelry is completely dry before packing it away.

Store your jewelry in a cool, dry place, away from direct sunlight. Use airtight bags or anti-tarnish strips to reduce exposure to air and humidity. Avoid wearing your jewelry while applying lotions, perfumes, or hairsprays.

Shopping With Us Product & Orders

Our 18k gold pieces are designed for everyday wear and are water-resistant. However, we recommend proper care and removing your jewelry before swimming, showering, or exposing it to harsh chemicals to maintain its beauty.

Yes — we offer personalised and custom-made pieces, including name necklaces or bracelets, and select bespoke designs. Please contact us for customisation options.

Absolutely — pieces can be bought and given as a gift. Alternatively, Siaram Jewelry offers gift vouchers in custom amounts, redeemable toward any Siaram Jewelry purchase. To arrange a gift voucher, please contact our team by email or Instagram.

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