Get In Touch

Contact Us

Say Hello

The fastest way to reach us is email or WhatsApp — whether it's a question about a piece, sizing help, or a custom order, we usually reply within the day.

Email Us

Based online — shipping and appointment details available on request by email.

Customer Service

How Can We Help?

Email customerservice@siaramjewelry.com about any of the below.

💎

Order Questions

  • Has my order shipped?
  • What is the production time?
  • Can I change my order?
Email Us About This
💎

Custom Pieces

  • Name necklaces
  • Spelling confirmation
  • Arabic translation
  • Special requests
Email Us About This
💎

Shipping

  • Delivery times
  • Tracking numbers
  • Lost packages
Email Us About This
💎

Returns / Exchanges

  • Sizing issues
  • Wrong item
  • Damaged item
Email Us About This
💎

Care Questions

  • Waterproof?
  • Tarnishing?
  • Cleaning instructions
Email Us About This
💎

Repairs

  • Broken clasp
  • Chain repair
  • Stone replacement
Email Us About This
Finance

Payments & Billing

Email finance@siaramjewelry.com about any of the below.

💎

Payment Problems

  • Payment failed
  • Invoice request
  • Refund
Email Us About This